“Made me feel comfortable and explained every step.”
Sample comment for demonstration.
Recent notifications
No recent updates.
{{ userInitials }}
{{ userName }}
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CONFIDENCE
AGES WELL
Sign out
AGES WELL
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Client follow-ups to check
These clients canceled a follow-up after their first completed visit. Please check that they are happy with their treatment.
{{ r.clientName }}
First visit {{ r.visitDate }} · Canceled follow-up {{ r.cancelledDate }} · {{ r.providerName }}
Schedule trade approval needed
{{ r.employeeName }} requested to trade with you on {{ r.dateLabel }}.
{{ r.shiftDetails }}
{{ r.requestComments }}
Event RSVP Required
ACTION ITEM{{ r.title }}
{{ r.detail }}
PROVIDER DASHBOARD
Providers
Select a provider to view their individual performance dashboard.
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Matching provider accounts with Boulevard…
No active provider profiles yet. Turn on “Provider page” for an employee from the Employees page.
PROVIDER DASHBOARD · DEMO
Dolly Parton
Here is your performance and schedule at a glance.
SEPTEMBER REVENUE
$31,480
▲ 8% vs. August
REBOOKING TO SAME PROVIDER
60 DAYS
68%
90 DAYS
72%
120 DAYS
76%
180 DAYS
81%
Sample rolling return rates
PREBOOKING
SEPTEMBER
74%
AUGUST
69%
▲ 5 points vs. August
AVERAGE TICKET
$412
Service + retail per completed order
RETAIL / SERVICE
14%
Retail as % of service
PRODUCT SALES MTD
$4,125
▲ 12% same period last year
Monthly goal progress
September revenue · sample data
MONTHLY GOAL
$40,00079%OF GOAL
REVENUE THIS MONTH
$31,480
Remaining$8,520
Projected month$38,500
Calendar
UPCOMINGMon, Sep 28Work shift
9:00 AM–5:00 PM
Tue, Sep 29Work shift
10:00 AM–6:00 PM
Announcements
TEAMNo sample announcements.
Boulevard performance
Sample provider-specific YTD and quarterly sales. Voucher redemptions are not counted as net revenue.
TIME OFF & TRADES
Request history
Sample approved calendar days and completed trades.
Personal days1
Trades1
Vacation days3
All requests (2)
Vacation · Sep 18 Approved
Shift trade · Aug 14 Approved
MANAGEMENT FEEDBACK
Feedback and reviews (1)
PROVIDER DASHBOARD
{{ providerHeading }}
Here is your performance and schedule at a glance.
{{ providerRevenueMonthLabel }}
{{ providerRevenueMonthValue }}
{{ providerRevenueTrendText }}
REBOOKING TO SAME PROVIDER
60 DAYS
{{ providerRebooking60Value }}
90 DAYS
{{ providerRebooking90Value }}
120 DAYS
{{ providerRebooking120Value }}
180 DAYS
{{ providerRebooking180Value }}
{{ providerRebookingStatus }}
PREBOOKING
{{ providerPrebookingCurrentLabel }}
{{ providerPrebookingCurrentValue }}
{{ providerPrebookingPreviousLabel }}
{{ providerPrebookingPreviousValue }}
{{ providerPrebookingChangeText }}
{{ providerPrebookingStatus }}
AVERAGE TICKET
{{ providerAverageTicketValue }}
{{ providerAverageTicketStatus }}
RETAIL / SERVICE
{{ providerRetailServiceValue }}
Boulevard MTD retail as % of service · refreshed by Financials Sync
PRODUCT SALES MTD
{{ providerProductSalesMtdValue }}
{{ providerProductSalesTrendText }}
{{ providerProductSalesPriorValue }} same period last year
Quarterly commission & daily goal
{{ commissionQuarterLabel }} · Boulevard net sales through {{ commissionDataThrough }}
DAILY SALES GOAL · REMAINING SCHEDULED WORKDAYS
{{ commissionDailyGoalValue }}
{{ commissionDailyStatus }}
CURRENT QUARTER SALES
{{ commissionSalesValue }}MINIMUM THRESHOLD
{{ commissionThresholdValue }}EST. QUARTER PAYOUT
{{ commissionPayoutValue }}FUTURE WORKDAYS
{{ commissionWorkdaysValue }}The quarter pays 10% of net sales above {{ commissionBaseValue }} once net sales exceed {{ commissionThresholdValue }}. Estimated payout uses synced Boulevard sales and is not a payment recorded in Gusto. {{ commissionAnnualDescription }} {{ commissionAnnualProgress }}
Monthly goal progress
{{ providerGoalMonthLabel }} revenue from Boulevard
MONTHLY GOAL
{{ providerGoalValue }}
{{ providerGoalPercent }}
OF GOAL
REVENUE THIS MONTH
{{ providerRevenueMonthValue }}
Remaining{{ providerGoalRemaining }}
Projected month{{ providerGoalProjected }}
Calendar
UPCOMING{{ item.dateLabel }}{{ item.title }}
{{ item.detail }}
No upcoming work shifts or assigned training.
Announcements
TEAMNo announcements yet.
{{ a.title }}
{{ a.date }} · {{ a.prio }}
{{ a.desc }}
Boulevard performance
Provider-specific YTD and quarterly sales. Voucher redemptions are service activity and are not counted as net revenue.
REFRESHED BY FINANCIALS SYNC
TIME OFF & TRADES
Request history
{{ providerTimeOffPeriodLabel }} · Approved requests in the portal. Personal: 2 full days; vacation: 1 Sunday–Saturday week per half-year.
Personal days used{{ providerAllowance.personalUsed }} / 2{{ providerAllowance.personalLeft }} remaining{{ providerAllowance.personalBookedLabel }}
Completed trades · all time{{ providerTimeOffTotals.trades }}
Vacation weeks used{{ providerAllowance.vacationUsed }} / 1{{ providerAllowance.vacationLeft }} remaining{{ providerAllowance.vacationBookedLabel }}
Upcoming trades and coverage owed
{{ balance.label }}
No time-off or trade requests recorded yet.
{{ r.requestType }} · {{ r.dateLabel }}
{{ r.statusLabel }}
{{ r.detail }}
Submitted {{ r.submittedLabel }}
MANAGEMENT FEEDBACK
{{ comment.category }}{{ comment.toneLabel }}{{ comment.dateLabel }} · {{ comment.author }}
Patient survey
{{ comment.patientLookupText }}
Rating: {{ comment.surveyRating }} · Expectations met: {{ comment.surveyExpectations }}
Patient feedback: {{ comment.surveyFollowup }}
{{ comment.displayComment }}
No feedback has been shared yet.
YOUR FEEDBACK
Feedback and reviews
Comments and patient reviews shared with you by management.
MANAGEMENT FEEDBACK
{{ providerFeedbackCount }} shared {{ providerFeedbackCountLabel }}
{{ comment.category }}{{ comment.toneLabel }}{{ comment.dateLabel }} · {{ comment.author }}
Patient survey
{{ comment.patientLookupText }}
Rating: {{ comment.surveyRating }} · Expectations met: {{ comment.surveyExpectations }}
Patient feedback: {{ comment.surveyFollowup }}
{{ comment.displayComment }}
No feedback has been shared yet.
Pop Up Leads
Follow up with new leads by signup date.
{{ leadError }}
Loading leads and checking Boulevard…
Leads ({{ leadVisibleCount }})
Email{{ leadSelectedEmail }}
Phone{{ leadSelectedPhone }}
Assigned to{{ leadSelectedOwner }}
Boulevard: {{ leadSelectedAppointmentStatus }}Last checked: {{ leadSelectedCheckTime }}
Assign follow-up
Log outreach
Outreach history ({{ leadActivityCount }})
{{ item.channel }} · {{ item.result }} · {{ item.author }} · {{ item.when }}
{{ item.notes }}
No outreach has been logged yet.
No leads in this status.
Add a passkey on this device to sign in with Face ID, Touch ID, or your device PIN next time. Your password still works.
{{ passkeyStatus }}
{{ key.name }} · Added {{ key.date }}
STAFF DASHBOARD
Welcome, {{ staffFirstName }}
Your RSVP requests
{{ r.title }}
{{ r.detail }}
Upcoming events
{{ item.title }}
{{ item.dateLabel }} · {{ item.detail }}
No upcoming events assigned to you.
Your time-off requests
{{ r.requestType }} · {{ r.dateLabel }}
{{ r.statusLabel }}
No requests yet.
{{ comment.category }} · {{ comment.toneLabel }}
{{ comment.dateLabel }} · {{ comment.author }}
Patient survey
{{ comment.patientLookupText }}
Rating: {{ comment.surveyRating }} · Expectations met: {{ comment.surveyExpectations }}
Patient feedback: {{ comment.surveyFollowup }}
{{ comment.displayComment }}
TEAM ANNOUNCEMENTS{{ homeAnnouncementCount }} posted
{{ a.title }}{{ a.date }}
{{ a.desc }}
Recent Documents
View All →No documents have been published yet.
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{{ d.title }}
v{{ d.version }}
Updated {{ d.updated }}
Quick Links
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›
AETERNAInternal Use Only|People. Education. Excellence.|A Healthier, More Confident You.
CONFIDENCE AGES WELL
{{ libraryCategoryIcon }}
{{ libraryCategoryTitle }}
{{ libraryCategorySubtitle }}
SUBCATEGORY
{{ d.ext }}
{{ d.title }}
{{ d.cat }} · {{ d.subcat }} · Updated {{ d.updated }}
No documents found
Try a different search or category, or ask an administrator to add it.
{{ doc.ext }} DOCUMENT PREVIEW
Loading document preview…
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AETERNA AESTHETICS
{{ doc.title }}
PAGE {{ p.n }} OF {{ docPageCount }}
{{ doc.title }}
AETERNA AESTHETICS
{{ doc.title }}
SLIDE {{ p.n }} OF {{ docPageCount }}
Use Open full document if you prefer a separate viewer.
{{ doc.cat }} · {{ doc.subcat }}
{{ doc.status }}
{{ doc.title }}
{{ doc.desc }}
{{ m.k }}
{{ m.v }}
Version History
v{{ v.n }}
{{ v.pill }}
{{ v.note }}
{{ v.by }} · {{ v.date }}
Related Resources
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{{ d.title }}
›
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Calendar
TEAM CALENDAR{{ calSubtitle }}
PRINT
SYNC
{{ calWeekTitle }}
Export your events
Download your portal events for Google or Apple Calendar.
✓ Google Calendar connected
Disconnect
Updates
Clinical and operational announcements from the Aeterna team.
No announcements yet.
Favorites
☆
No favorites yet
Tap the star on any document to keep it here for quick access.
Help & Support
Can't find a document?
Search by keyword or tag first. If a protocol or form is missing or out of date, contact the practice manager and it will be added or updated.
Portal support
For access issues, password resets, or role changes:
joseph.snoke@aeterna-aesthetics.comTraining
Internal training materials, external education platforms, and your certificates.
Policies and protocols to review
Open your assigned documents and record your acknowledgment.
View training documentsTraining Materials
No training materials have been published yet.
{{ d.icon }}
{{ d.title }}
Updated {{ d.updated }}
Training Videos
External Training
Curated by your administrators — opens in a new tab.
My Certificates
Management maintains your saved training records and credentials on your employee page. Contact management to submit a certificate.
MY REQUIRED TRAININGS
{{ t.training }}
{{ t.countdown }} · due {{ t.expiresF }}
Submit certificates through management
Administrators can upload PDF, JPG or PNG files on your employee page.
Uploaded {{ c.date }}
Employee self-service uploads are not available yet. Contact management to view or update your saved records.
Calendar
{{ calTitle }}
Provider hours come from Boulevard. Events and trainings are shared with employees through the portal calendar.
{{ testEmailResult }}
{{ calWeekTitle }}
{{ dayDetailTitle }}
ON SHIFT
{{ shift.name }} · {{ shift.sh }}
No shifts shown.
EVENTS
{{ event.title }} · {{ event.time }}
{{ event.comment }}
No events shown.
{{ evFormTitle }}
TIME
{{ evRangeLabel }}
{{ evRangeHint }}
ASSIGN TO
Events in this session
{{ ev.typeLabel }}
Delete
{{ ev.title }}
{{ ev.dateF }} · {{ ev.start }} – {{ ev.end }} · {{ ev.who }} · {{ ev.location }}
{{ ev.comment }}
↻ {{ ev.rep }}
Invite responses · {{ ev.rsvpSummary }}
{{ person.name }}{{ person.label }}
No invited attendees recorded.
Export employee events
CALENDAR EXPORTSDownload employee events as an .ics file to import into Google or Apple Calendar. Exports are snapshots, not automatic syncing. Times use the destination calendar’s local time zone.
Organization
Sidebar categories and folder structure. Employees see these read-only; only administrators can edit here.
Categories (sidebar tabs)
Rename in place, reorder, or delete. Changes apply to the employee sidebar immediately.
{{ c.count }}
Delete
Training Links & Videos
External education platforms and training videos shown on the employee Training page.
Policies and protocols requiring acknowledgment
Upload a PDF, choose staff, and track who has read and acknowledged it.
Manage training acknowledgmentsUpload training video
Drag & drop a video, or click to browse
MP4, MOV · up to 200 MB · plays inside the portal
Uploading…{{ tvPct }}%
{{ v.title }}
{{ v.duration }} · Added {{ v.date }}
Add external link
{{ l.label }}
Password: {{ l.password }}
Team Management
Feedback & Reviews
Review patient survey responses and manage feedback shared with your team.
Provider productivity
2026 Gusto payroll periods matched to the exact same Boulevard work dates. Gross income excludes tips; total compensation per hour includes tips and other payroll earnings.
| Provider | Hours | FTE | Gross income | Tips | Total comp | Comp / hour | Net sales | Income / sales | Revenue / FTE | Percentile |
|---|---|---|---|---|---|---|---|---|---|---|
| {{ p.hours }} | {{ p.fte }} | {{ p.gross }} | {{ p.tips }} | {{ p.totalComp }} | {{ p.hourly }} | {{ p.sales }} | {{ p.incomeSales }} | {{ p.revenueFte }} | {{ p.percentile }} |
FTE is hours ÷ 2,080. Percentile uses the linear $51,000–$1,100,000 revenue per FTE benchmark for the 25th–75th percentiles.
Quarterly commissions & daily goals
{{ teamCommissionHeading }} · Synced Boulevard net sales; estimates are not payroll payments. Daily goals use future scheduled workdays after today.
{{ teamScheduleError }}
| Provider | Quarter sales | Threshold | To qualify | Future workdays | Daily goal | Est. payout |
|---|---|---|---|---|---|---|
| {{ p.sales }} | {{ p.threshold }} | {{ p.remaining }} | {{ p.workdays }} | {{ p.daily }} | {{ p.payout }} |
A $0 daily goal means the quarterly minimum is already exceeded. “—” means a plan, sales sync, or Boulevard schedule is unavailable. Open a provider to see plan details.
People
Employee accounts and organization details remain in their existing pages.
Team announcement
Published staff-visible documents only. When email is enabled, the selected file is attached to the staff email.
Employee comments
MANAGEMENT OVERVIEW
Patient survey responses
See visit ratings, expectations, and follow-up requests. Create a private test link before patient emails are enabled.
View survey responsesMANAGEMENT OVERVIEW
Provider feedback overview
Select a provider to review every shared comment. Older comments without a rating appear as Unrated.
No provider profiles available yet.
| Provider | Positive | Negative | Unrated | Total | Latest |
|---|---|---|---|---|---|
| {{ p.positive }} | {{ p.negative }} | {{ p.unrated }} | {{ p.total }} | {{ p.latest }} | |
|
{{ comment.category }} · {{ comment.toneLabel }}{{ comment.dateLabel }} · {{ comment.author }}
Patient survey {{ comment.patientLookupText }} Rating: {{ comment.surveyRating }} · Expectations met: {{ comment.surveyExpectations }} Patient feedback: {{ comment.surveyFollowup }} {{ comment.displayComment }} No feedback recorded for this provider. | |||||
Recent comments
{{ comment.employeeName }} · {{ comment.category }} · {{ comment.toneLabel }} · {{ comment.dateLabel }}
{{ comment.comment }}
No comments yet.
Event RSVPs
{{ ev.title }}
{{ ev.dateLabel }} · {{ ev.start }} – {{ ev.end }} · {{ ev.location }}
No events requiring RSVP.
Time-off requests
{{ r.employeeName }} · {{ r.requestType }}
{{ r.statusLabel }}{{ r.dateLabel }} · submitted {{ r.dateSubmittedLabel }}
Details: {{ r.otherLabel }}
Trade employee/dates: {{ r.tradeLabel }}
Trade employee approval: {{ r.tradeApprovalLabel }}
Employee reason: {{ r.tradeReasonLabel }}
Shift hours: {{ r.shiftHoursLabel }}
Trade partner comments: {{ r.partnerCommentsLabel }}
Clients needing moved: {{ r.clientsMovedLabel }}
Client details: {{ r.clientDatesLabel }}
Submitter comments: {{ r.commentsLabel }}
Management
{{ adminTimeOffEmptyLabel }}
Time-off tracker
{{ providerTimeOffPeriodLabel }} · 2 personal days and 1 Sunday–Saturday vacation week per employee. Remaining excludes approved upcoming bookings; trades do not use either allowance.
| Employee | Personal used | Personal left | Trades (all time) | Vacation weeks used | Vacation weeks left |
|---|---|---|---|---|---|
| {{ r.name }} | {{ r.personal }} | {{ r.personalLeft }} | {{ r.trades }} | {{ r.vacation }} | {{ r.vacationLeft }} |
No employees or approved requests yet.
Training Compliance
{{ notifyLabel }}
EMPLOYEETRAININGCOMPLETEDDEADLINECOUNTDOWNSTATUSREMINDERS SENTACTIONS
View saved training records and expiration dates on each employee page. This summary is not connected to those records yet.
Needs Review
{{ d.title }}
Review due
Recent Activity
No activity recorded in this session.
{{ a.user }} {{ a.action }} {{ a.resource }}
{{ a.time }}
Financials
{{ finSubtitle }}
{{ finError }}
Boulevard API
{{ finConnectionLabel }}
Import complete Boulevard reports
Use this when Boulevard API exports are delayed. Select Detailed Sales and Voucher Redemptions CSVs for January 1 through today in the current year, and January 1 through December 31 in the prior year. Validation checks completed provider quarters before importing.
{{ finCsvPreviewLabel }}
Gusto payroll report
{{ finGustoStatusLabel }}
Run Gusto’s Payroll Journal report for the needed payroll dates, then download CSV. Include employee name or email, pay-period start and end dates, gross pay, paycheck tips (zero if none), and total hours.
{{ c.label }}
{{ c.value }}
{{ c.detail }}
{{ finMtdHeading }}
Month-to-date net sales through the same calendar day. Voucher redemptions are excluded from net revenue and shown separately as service activity.
CATEGORY{{ finCurrentYear }}{{ finPriorYear }}CHANGE%
{{ r.label }}{{ r.current }}{{ r.prior }}{{ r.change }}{{ r.percent }}
{{ finYtdHeading }}
January 1 through the same calendar-day cutoff in both years. Voucher redemptions are excluded from net revenue and shown separately as service activity.
CATEGORY{{ finCurrentYear }}{{ finPriorYear }}CHANGE%
{{ r.label }}{{ r.current }}{{ r.prior }}{{ r.change }}{{ r.percent }}
No synchronized Boulevard financial data yet. Once the API credentials and reporting sync are configured, daily and quarterly totals will appear here.
Provider net sales by quarter
Q1: Jan–Mar · Q2: Apr–Jun · Q3: Jul–Sep · Q4: Oct–Dec. Revenue categories and net total exclude voucher redemptions; the VOUCHERS column tracks redeemed service value separately.
PROVIDERQUARTERSERVICESPRODUCTSMEMBERSHIPSPACKAGESGIFT CARDSVOUCHERS*NET TOTAL
{{ r.provider }}{{ r.period }}{{ r.services }}{{ r.products }}{{ r.memberships }}{{ r.packages }}{{ r.giftCards }}{{ r.vouchers }}{{ r.net }}
Provider quarterly data is awaiting synchronization.
Provider year-to-date net sales
Each provider’s January 1 through same-date revenue excludes voucher redemptions; redeemed service value is shown separately.
PROVIDERYEARSERVICESPRODUCTSMEMBERSHIPSPACKAGESGIFT CARDSVOUCHERS*NET TOTAL
{{ r.provider }}{{ r.period }}{{ r.services }}{{ r.products }}{{ r.memberships }}{{ r.packages }}{{ r.giftCards }}{{ r.vouchers }}{{ r.net }}
Provider year-to-date data is awaiting synchronization.
Documents
{{ selCount }} selected
Clear
TITLECATEGORYSTATUSVERUPDATEDACTIONS
{{ d.check }}
{{ d.cat }}
{{ d.status }}
v{{ d.version }}
{{ d.updated }}
Preview
Move
{{ d.pubLabel }}
Archive
Delete
{{ profileName }}
{{ profileSummary }}
{{ employeeError }}
Available while this employee is ready to invite. Saving does not send an email.
{{ profileTrainingCount }} completed trainings
{{ profileCredentialCount }} credentials
{{ profileDueCount }} expired or expiring within 30 days
Add training or credential
{{ recordFileName }}
PDF, JPG, or PNG up to 2 MB. Completion date is required for training. Credentials are recorded by management; uploading a license does not verify it with the issuing board.
Training & credential history
No saved records yet. Add the employee's first training or credential above.
{{ r.title }}{{ r.status }}
{{ r.details }}
{{ r.notes }}
Employees
{{ employeeError }}
Deactivation preserves the employee record and disables portal access. Reactivate restores access.
New employee
You can set up their employee and provider pages before sending an email. When ready, use Send signup email on their row. Role can be changed anytime.
NAMEEMAILROLEPROVIDER PAGELAST LOGINSTATUS
{{ e.initials }}
{{ e.lastLogin }}
{{ e.status }}
Announcements
New announcement
Published staff-visible documents only. When email is enabled, the selected file is attached to the staff email.
{{ a.title }}
{{ a.desc }}
{{ a.prio }} · {{ a.date }} · {{ a.dashboardStatus }}
Homepage
Save photos below to update the employee homepage. Other text and layout controls remain session-only.
Homepage photos
Choose a JPG, PNG or WebP (up to 15 MB). Large photos are resized for the website. Preview your selection, then save it. Wide photos work best; the homepage crops them to fill each frame.
{{ photoError }}
{{ photoStatus }}
{{ p.label }}
{{ p.name }} · not saved yet
Audit Log
Settings
{{ s.k }}
{{ s.hint }}
{{ s.v }}